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About Me

I'm the director of product at Factal, a breaking news technology company that enables global organizations to keep their people safe in a changing world.

I used to be a museum educator, and still spend a lot of time thinking about museums and advocating for better conditions for staff and interns (pay 'em).

Work Experience

Factal | February 2023 - present

Director of Product

Ad Hoc LLC | July 2017 - January 2023

Managing Principal UX Researcher, 2021 - 2023

Senior UX Researcher 2017 - 2020

Leading a team working on communications, community management, and user experience research in support of the Centers for Medicare and Medicaid Services. Generally making government websites and APIs work better for their users.

US Holocaust Memorial Museum | December 2014 - June 2017

Museum Experience and Education Specialist

Exploring and leading in-museum experiences both digital and physical. Product manager, History Unfolded citizen history project.

Written Things Online

USC Shoah Foundation: Lessons in Technology and Humanity

USHMM History Unfolded blog: Hail and Farewell

US Holocaust Memorial Museum | July 2012 - November 2014

Social Media Strategist and Community Manager

Running and growing social media communities on Twitter, Facebook, Instagram, and YouTube. Educating through the internet and listening generously to our users. 

US Holocaust Memorial Museum | July 2010 - June 2012

Education Specialist, Leadership Programs

Growing and facilitating ethical leadership programs for law enforcement officers. Overseeing First Person program of conversations with Holocaust survivors. Community manager, citizen history projects. 


M.A.T., Museum Education | The George Washington University

Degree received: 2010

Electives: Museums and Technology, Curatorial Research

Internship: National Museum of American History

A.B., German | Princeton University

Degree received: 2008

Focus: Weimar art and architecture, second-language pedagogy

Thesis: Ihre Wege als Deutsche und Juden: Constructions of Identity in Jewish Museums in Bavaria

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